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Terms of service

These Terms of Service govern your use of the NIXOID website and your purchase of products from NIXOID Store.

1. GENERAL TERMS

This website is operated by NIXOID Store. Throughout the site, the terms “we”, “us” and “our” refer to NIXOID Store.

By accessing our website or purchasing a product from us, you agree to be bound by these Terms of Service and the policies referenced on this website.

If you do not agree with these terms, please do not use our website or services.

2. E-COMMERCE PLATFORM

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services.

3. MERCHANT OF RECORD

Western Bid

This store is integrated with the Western Bid™ e-commerce platform. Western Bid, Inc. is the Merchant of Record for purchases made through this store.

Depending on the payment method used, you may see WESTERN BID listed as the payee on your PayPal account or credit card statement.

4. ELIGIBILITY & ACCEPTABLE USE

By using this website, you confirm that you are legally permitted to enter into agreements in your place of residence.

You may not use our products or services for any illegal or unauthorized purpose or violate applicable laws while using our website.

You must not introduce viruses, malicious code or other harmful technology that could interfere with the operation or security of the website.

5. PRODUCTS & AVAILABILITY

We make every reasonable effort to display product images, colors, specifications and descriptions as accurately as possible. Actual colors may vary depending on your display or device.

NIXOID watches are produced in small batches and some models or variants may have limited availability.

We reserve the right to limit quantities, discontinue products or refuse an order where necessary.

6. PRICES

Product prices are displayed on the website and may change without notice.

Prices, product descriptions and availability may be updated at any time. Such changes do not affect orders that have already been accepted, except where correction is required because of an obvious error.

7. ORDER PROCESSING

Most NIXOID watches are made to order or produced in small batches.

Production time: 2–5 business days. In rare cases, production may take a little longer.

Orders containing multiple products may be processed or shipped at different times.

8. ORDER CANCELLATION

Orders can be cancelled within 60 minutes after purchase.

After 60 minutes, an order may already be in production or preparation for shipment and cannot normally be cancelled.

If a cancellation is approved, the refund will be issued to the original payment method. Please allow up to 5 days for the refund to be processed, depending on your bank or payment provider.

For returns after the cancellation period, please refer to our Refunds & Returns policy.

9. SHIPPING & DELIVERY

Delivery times are estimates and may vary depending on the destination, customs procedures and local postal services.

USA: usually 7–14 days from the date of dispatch.

Other countries: delivery usually takes a little longer depending on the destination.

For complete information, please see our Shipping & Delivery page.

10. RETURNS & REFUNDS

Returns and refunds are handled according to our Refunds & Returns policy.

Please review that policy before requesting a return or cancellation.

11. BILLING & ACCOUNT INFORMATION

You agree to provide current, complete and accurate information when placing an order or creating an account.

We reserve the right to refuse or cancel an order where necessary, including orders that appear to be fraudulent, unauthorized or intended for unauthorized resale.

12. THIRD-PARTY SERVICES

Our website may use third-party services and tools that help us operate the store, process payments, provide analytics or deliver other services.

Third-party services operate according to their own terms and policies. We are not responsible for the independent operation or content of third-party websites and services.

13. INTELLECTUAL PROPERTY

Unless otherwise stated, the content of this website, including product images, photographs, graphics, text, logos, designs and other materials, belongs to NIXOID Store or its respective licensors.

You may not reproduce, copy, distribute, modify or commercially exploit our content without prior written permission.

14. USER CONTENT

If you voluntarily submit feedback, photographs, comments or other content to NIXOID, you confirm that you have the right to submit that content.

By submitting content to us, you grant NIXOID permission to use it for legitimate business and promotional purposes, unless otherwise agreed.

15. ERRORS & OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to products, pricing, availability, shipping or other information.

We reserve the right to correct such errors and update information when necessary.

16. PROHIBITED USES

You agree not to use the website:

  • For any unlawful purpose
  • To violate applicable laws or regulations
  • To infringe intellectual property rights
  • To distribute malicious software or harmful code
  • To attempt unauthorized access to the website or its systems
  • To collect personal information from other users without authorization
  • To interfere with the security or operation of the website

17. DISCLAIMER OF WARRANTIES

We do not guarantee that access to our website will always be uninterrupted, timely, secure or error-free.

To the maximum extent permitted by applicable law, the website and services are provided on an “as available” basis.

18. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, NIXOID Store and its representatives shall not be liable for indirect, incidental, special or consequential damages arising from the use of the website or products, except where such liability cannot legally be excluded.

19. INDEMNIFICATION

You agree to indemnify and hold harmless NIXOID Store and its representatives from claims arising from your violation of these Terms or applicable law.

20. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, the remaining provisions will continue in full force to the extent permitted by law.

21. TERMINATION

We may suspend or terminate access to our website or services if you violate these Terms or applicable law.

Provisions that by their nature should survive termination will remain in effect.

22. GOVERNING LAW

These Terms of Service and any separate agreements under which we provide services shall be governed by and construed in accordance with the laws of the USA.

23. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time. The latest version will always be available on this page.

Your continued use of the website following publication of changes constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

24. CONTACT

If you have any questions about these Terms of Service, please contact us:

Last updated: October 2026